Privacy Policy

TERMS AND CONDITIONS

By accessing and using our website and purchasing our millet-based RTE, RTC, and RTD food products, you agree to abide by the following Terms & Conditions: By ordering any of our products, you agree to be bound by these terms & conditions
Ancestry Millets Private Limited reserves the right to change this policy without prior notice.
The policy will be updated on this website before it gets effective.
This website uses cookies. By using this website and agreeing to these Terms, you consent to our
‘Ancestry Millets Private Limited use of cookies in accordance with the terms of Ancestry Millets Private Limited Privacy Policy.

INTELLECTUAL PROPERTY

All content on the website, including images, logos, and product descriptions, are the property of Ancestry Millets Private Limited and are protected by intellectual property laws. You may not use, reproduce, or distribute any content from the website without prior written consent.

ACCEPTABLE USE

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Ancestry Millets Private Limited express written consent.
You must not use this website to transmit or send unsolicited commercial communications
You must not use this website for any purposes related to marketing without Ancestry Millets Private Limited sole and express written consent.

USER CONTENT AND SUBMISSION

In these Terms, “user submissions” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose. Ancestry Millets Private Limited welcomes your comments about your experiences shopping with us and your suggestions about how to improve the Website. The Website permit the submission of written works, photos, audio files, videos or other communications submitted by you and other users of the website (“User Submissions”) and the hosting, sharing and/or publishing of the User Submissions. Any comments, ideas, suggestions, information, or any other content you contribute to Ancestry Millets Private Limited or the Website (including the name you submit with any content) will be deemed to include a royalty-free, perpetual, irrevocable, nonexclusive right and license for Ancestry Millets Private Limited to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works from, display worldwide, or act on such content without additional approval or consideration in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content, and you waive any claim to the contrary. You agree and understand that whether or not such User Submissions are published on the Website, Ancestry Millets Private Limited does not guarantee any confidentiality with respect to any such submissions. Furthermore, you agree and acknowledge that Ancestry Millets Private Limited may publish your name and submissions on the Website, Ancestry Millets Private Limited managed social media, advertising, print material or in any other press releases of media items.
In relation to your User Submission you covenant, represent and warrant that:
you own or otherwise have the necessary licenses, rights, consents and permissions to use and authorize Ancestry Millets Private Limited to use all patent, trade mark, trade secret, copyright or other proprietary rights in and to any and all the User Submissions to enable inclusion and use of the User Submissions in the manner contemplated by the Website and the Terms & Conditions.
In connection with your User Submissions, you agree that you will not (i) submit material that is copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including privacy rights, unless you are the owner of such rights or have permission from their rightful owner to post the material and to grant Ancestry Millets Private Limited all of the license rights granted herein; (ii) publish falsehoods or misrepresentations that may cause or likely to cause any damage to Ancestry Millets Private Limted or any third party; (iii) submit material that is unlawful, obscene, defamatory, threatening, pornographic, harassing, hateful, racially or ethnically offensive, or encourages conduct that would be considered a criminal offense, give rise to civil liability, violate any law, or is otherwise inappropriate; (iv) post advertisements or solicitations of business: (v) impersonate another person.
You agree and acknowledge that Ancestry Millets Private Limited does not endorse any User Submission or any opinion, recommendation, or advice expressed therein, and Ancestry Millets Private Limited expressly disclaims any and all liability in connection with User Submissions. Furthermore, Ancestry Millets Private Limited does not permit copyright infringing activities and infringement of intellectual property rights on the Website, and Ancestry Millets Private Limited is entitled to block and remove all content and User Submissions if properly notified that such content or User Submission infringes on another’s intellectual property rights. Ancestry Millets Private Limited reserves the right to remove content and User Submissions without any prior notice.

PAYMENTS

All products remain property of Ancestry Millets Pvt. Ltd until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents’ permission to buy from http://www.ancestrymillets.com. Card information is transmitted securely through a third party. Ancestry Millets Private Limited shall have no role to play in case of any dispute related to payments/refunds. It is expected that user shall contact the third party payment gateway and/or the bank for any issues related to payment for products purchased through the Website. The collection and usage of payment related information is governed by the policies of the payment gateway provider.

NO WARRANTIES

This website is provided “as is” without any representations or warranties, express or implied. Ancestry Millets Private Limited makes no representations or warranties in relation to this website or the information and materials provided on this website. Without prejudice to the generality of the foregoing paragraph, Ancestry Millets Private Limited does not warrant that this website will be constantly available in full or in part, or available at all.
Nothing on this website is meant to constitute, advice of any kind.
Ancestry Millets Private Limited is not liable for any loss, damage, or injury resulting from the use of our products or the website.

LIMITATIONS OF LIABILITY

“NOTWITHSTANDING ANYTHING TO THE CONTRARY ANCESTRY MILLETS PRIVATE LIMITED PRIVATE LIMITED’S AGGREGATE LIABILITY FOR USE OF THIS WEBSITE OR IN ANY OTHER SITUATION WHATSOEVER, SHALL BE LIMITED TO A MAXIMUM OF THE SUM PAID BY THE USER AND SUM RECEIVED BY ANCESTRY MILLETS PRIVATE LIMITED FOR THE CONCERNED ORDER. HOWEVER, ANCESTRY MILLETS PRIVATE LIMITED SHALL NOT BE RESPONSIBLE FOR ANY LIABILITY IF SUCH LOSS IS CAUSED DUE TO NEGLIGENCE OR OTHER REASONS ATTRIBUTABLE TO THE USER/BUYER.IN NO EVENT SHALL ANCESTRY MILLETS PRIVATE LIMITED BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES REGARDLESS OF WHETHER ANCESTRY MILLETS PRIVATE LIMITED (a) HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES OR (b) IS NEGLIGENT. GOVERNING LAW AND JURISDICTION All disputes shall be dealt as per India Law. The Courts at Bengaluru shall have exclusive jurisdiction.

REASONABLENESS OF TERMS

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. In case you think the terms and conditions aren’t reasonable, kindly do not use this website.

SHIPPING & DELIVERY

At Ancestry Millets Private Limited we are committed to delivering our wholesome millet-based RTE, RTC, and RTD food products to your doorstep in a timely and efficient manner. Please read our Shipping & Delivery Policy carefully to understand the terms and conditions regarding the shipment of your orders. 1. Shipping is FREE on all orders above Rs. 1500
2. Orders within Bangalore can be dispatched on the same day they are placed (if placed before 11 am), or next day (if placed after 11 am).
3.  We currently ship to most Indian pin codes. If your location is not listed, please contact our customer support team, and we will do our best to                       accommodate your request.
4.  Orders to be dispatched to other locations would be dispatched within 48 hours.
5.  Shipping to other metro cities would take around 2-3 days, and non-metro cities around 5-7 days (depending on the courier).
6.  Orders placed on Weekends (Saturdays and Sundays) shall be dispatched on Monday. Similarly, orders placed on any public holiday shall be dispatched on       the next working day.
7.  We use reputable shipping carriers to ensure the safe and reliable delivery of your orders. Delivery times may vary based on your location and the shipping       method chosen during checkout.
8.  Shipping charges, if applicable, will be calculated and displayed at the time of checkout. Any customs duties or import taxes applicable to international       orders will be the responsibility of the customer.
9.  The buyer shall receive a confirmation email once the order is placed.
10. Once the order is dispatched, the buyer shall receive another email with the tracking number and tracking link to trace the journey of the consignment.
11. If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed for an additional 2     business days. Orders with out-of-stock item(s), may take an additional 7 – 15 business days to process and ship.
12. The tracking information could take 1-2 days to be updated. In case it is not updated within 48 hours, you could always get back to us on                   contactus@ancestrymillets.com, and we shall be happy to help you.
13. In case of wrong or incomplete address if your package is returned to us, the delivery charges will not be refunded. The order shall be cancelled and you          would have to place another order.
14. Additional shipping charges may apply to remote areas or for large or heavy items.
15. Delivery times may vary depending on your location. Estimated delivery times are provided during the checkout process for your reference. Please note          that unforeseen circumstances like natural disasters or postal service delays may affect delivery times, for which we seek your understanding
We want you to be fully satisfied with your purchase from Ancestry Millets Private Limited. If, for any reason, you are not completely happy with your millet-based RTE, RTC, or RTD food products, please review our Refund & Cancellation Policy below:

CANCELLATIONS:

1. An order cancellation request will be accepted only if the product has not yet been shipped.

2. If request for cancellation is accepted, you are entitled to get a refund of the entire amount.
3. Ancestry Millets Private Limited reserves the right to cancel or refuse to accept any order placed due to various reasons including but not limited to, the non-availability of stock, pricing errors, informational errors or problems identified with the personal/financial details provided by the customer.

RETURNS/REPLACEMENTS

1. The buyers are advised to inspect the item properly after receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

2. We offer a 15 day return policy from the date the parcel is received.
3. Returns are only allowed for items that:
a. Have damaged/gone bad at the time of delivery
b. Have expired at the time of delivery
c. Have torn/damaged packing
d. Perishable food products are not eligible for refunds.
4. Returns are only applicable on the unused/unopened consignment, with the original packaging and tags intact, along with the copy of the bill.
5. Refunds will be processed through the original payment method or as store credit, based on your preference and the circumstances of the refund.
6. To initiate a refund, please contact our customer support team with your order details and reason for the refund request on contactus@ancestrymillets.com.
7. In case return request is accepted, the buyer may either opt for a full refund, or replacement of the product at no extra cost.
8. We do not accept returns or refunds for products that have been opened or partially consumed unless there is a quality issue.
9. If a return is necessary due to a quality issue or incorrect delivery, we will cover the return shipping costs.
10. Once approved, refunds will be processed within 5 business days, depending on the payment method and your bank’s policies.

PRIVACY POLICY

Please read this privacy policy before using the site http://www.ancestrymillets.com or submitting any personal information Your privacy is important to Ancestry millets private limited. This privacy statement provides information about the personal information that Ancestry Millets private limited collects, and the ways in which Ancestry Millets Private Limited uses that personal information.
This Privacy Policy describes how www.ancestrymillets.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Note:
This privacy policy is subject to change at any time without notice. Please review this Privacy Policy periodically to ensure that you are aware of the then current policies.
By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not choose to accept these terms, please do not use this website.
By using this Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms and Conditions.

COLLECTING PERSONAL INFORMATION

Ancestry millets Private Limited may collect and use the following kinds of personal information: • information about your use of this website
• information that you provide using for the purpose of registering with the website
• information about purchases and transactions carried out over this website
• information that you provide for the purpose of subscribing to the website services; and
• any other information that you send to Ancestry Millets Private Limited.
If you choose to make a purchase from our site, we may collect information pertaining to your buying behavior. The information we collect includes, but is not limited to: Name, Date of Birth, E-mail Address, Billing Address, Shipping Address, Phone/Mobile number, Recipient’s Phone/Mobile number.
This information is necessary for us to recognize you as a registered customer and to fulfil the orders you place with us. Storing this information means you do not need to re-enter these details each time you shop. The information we collect is not shared with other organizations for commercial purposes. The information we collect will be used to contact consumers in future, for designing consumer surveys, contests and is kept secure. Only authorized employees, agencies and partners (who have agreed to keep information secure and confidential) have access to this information.

USING PERSONAL INFORMATION

Ancestry Millets Private Limited collects and stores all personally identifiable information which you provide. This information is used by us to ensure efficient use of our website and highly customized shopping experience. Ancestry Millets Private Limited may use your personal information to:
administer and operate this website
personalize and improve you experience on this website

Non-personal information is utilized to analyse website trends and enhance your overall shopping experience. enable your access to and use of the website services
publish information about you on the website
send to you and/or the identified recipient(s) the products that you purchase
supply to you and/or the identified recipient(s) services that you purchase
send to you statements and invoices
collect payments from you; and send you relevant marketing communications
If you choose to upload data from Facebook or Instagram or any other Social Media channel, we do not collect your usernames and passwords from Facebook or Instagram. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
Ancestry Millets Private Limited may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
Ancestry Millets Private Limited may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process to defend its legal rights. Ancestry Millets Private Limited may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms and Conditions or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

COMMUNICATIONS FROM US

Special Offers and Updates:- We may occasionally send you information on products, services, special deals, and promotions. You may opt out to not to receive these types of communications.
Press Releases and Newsletters:-
If you request to receive our newsletters, we will use your name and email address to send these documents to you. Please get back to us if you wish to be removed from this mailing list.
Service-related Announcements:-
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email advising you of this.

COOKIES

Ancestry millets private limited uses cookies on this site. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes.

CLEAR GIFS (WEB BEACONS)

It is a common practice to use clear gifs (I.e. Web Beacons) in our HTML-based emails. We use clear gifs in our HTML-based email communication with our customers and subscribers. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users.

LINKS TO OTHER SITES

This website may contain links to other websites that may collect personally identifiable information about you. Ancestry Millets Private Limited is not responsible for the privacy practices or the content of those linked websites

SECURING YOUR DATA

Ancestry millets private limited will take reasonable technical and organizational precautions to prevent unauthorized access, loss, misuse or alteration of your personal information. Ancestry Millets Private Limited will store all the personal information you provide on its secure servers or secure servers of its third-party affiliates. We do not use any encryption on our forms, as we do not collect credit card numbers, social security numbers or any other sensitive information that can be used in identity theft.
We implement appropriate security measures to protect your data from unauthorized access, disclosure, or alteration.
Your payment information is encrypted using secure socket layer technology (SSL) to ensure secure transactions.
. We do not sell, trade, or share your personal information with third parties without your explicit consent, except for the purpose of order fulfilment (e.g., shipping carriers).

CROSS-BORDER DATA TRANSFERS

Information that Ancestry Millets Private Limited collects may be stored and processed in and transferred between any of the countries in which Ancestry Millets Private Limited operates to enable the use of the information in accordance with this privacy policy. In addition, personal information that you submit for publication on the website may be published on the internet and may be available around the world.
You agree to such cross-border transfers of personal information.

BUSINESS TRANSITIONS

In the event Ancestry Millets Private Limited goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will be among the assets transferred.

Changes in this Privacy Statement

If Ancestry Millets Private Limited decides to change this Privacy Policy, we will post those changes to this privacy statement on the homepage and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review this page periodically. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Any questions about the privacy policy can be directed to contactus@ancestrymillets.com

CONTACT US

You can always get back to us on contactus@ancestrymillets.com

Ancestry Millets Private Limited

ELF Wood Co-working Space, Byrathi Village, Doddagubbi Cross, Bengaluru 560 077, Karnataka, Code: 29, India accounts@ancestrymillets.com GSTIN: 29AAXCA0237H1ZE

Contact Us

ELF Wood Co-working Space, Byrathi Village, Doddagubbi Cross, Bengaluru 560 077, Karnataka, Code: 29, India accounts@ancestrymillets.com GSTIN: 29AAXCA0237H1ZE

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